{"id":72230,"date":"2023-11-21T22:39:56","date_gmt":"2023-11-21T22:39:56","guid":{"rendered":"https:\/\/feurich.com\/assistance\/"},"modified":"2025-03-25T16:22:03","modified_gmt":"2025-03-25T16:22:03","slug":"support","status":"publish","type":"page","link":"https:\/\/feurich.com\/fr\/produits\/olya\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_row css=\u00a0\u00bb.vc_custom_1698844716201{padding-right: 15px !important;padding-left: 15px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1701283837575{margin-top: 50px !important;background-image: url(https:\/\/feurich.com\/wp-content\/uploads\/5_Olya_Startseite_support.jpg?id=72894) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][vc_row_inner][vc_column_inner css=\u00a0\u00bb.vc_custom_1699527897862{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb600px\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1701283848302{margin-right: 15px !important;margin-left: 15px !important;}\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/4″][\/vc_column][vc_column width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1699540657063{margin-top: 50px !important;margin-bottom: 100px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

FAQ :
\n<\/span>Quel est le code Bluetooth ?<\/strong> Pour connecter un appareil externe aux enceintes du piano, utilisez le code 8888.
\nLe piano ne s’allume plus<\/strong> : V\u00e9rifiez si la lumi\u00e8re bleue est allum\u00e9e sur le bo\u00eetier d’alimentation externe.
\nLe piano est allum\u00e9, mais aucun son ne sort des haut-parleurs<\/strong> : V\u00e9rifiez de ne pas avoir laiss\u00e9 un adaptateur jack 6,35\/3,5 dans l’une des trois prises casque (1 derri\u00e8re et 2 sous le clavier \u00e0 gauche).
\nQuelle est la dur\u00e9e de la garantie du piano ?<\/strong> La garantie est valable pendant deux ans \u00e0 partir de la date d’achat.
\nO\u00f9 se trouve le num\u00e9ro de s\u00e9rie n\u00e9cessaire \u00e0 l’inscription aux cours de piano ?<\/strong> Le num\u00e9ro de s\u00e9rie se trouve sur la plaque signal\u00e9tique au dos du piano.
\nComment puis-je avoir acc\u00e8s aux cours de piano si j’ai achet\u00e9 un piano d\u00e9j\u00e0 utilis\u00e9 ? <\/strong>Envoyez un e-mail avec le num\u00e9ro de s\u00e9rie \u00e0 olya@feurich.com pour recevoir vos identifiants d’acc\u00e8s.
\nComment puis-je r\u00e9gler le volume de la lecture MP3 lorsque je joue du piano en m\u00eame temps ?<\/strong> Appuyez et maintenez \u00ab\u00a0PREVIOUS\u00a0\u00bb pour baisser le son ou \u00ab\u00a0NEXT\u00a0\u00bb pour l’augmenter.<\/p>\n

SAV :<\/span>
\nLa vid\u00e9o de montage<\/strong><\/a> montre \u00e0 quel point l’assemblage du piano num\u00e9rique FEURICH OLYA est simple. Si vous avez toutefois des questions, n’h\u00e9sitez pas \u00e0 nous contacter par e-mail ou via le formulaire de contact – nous vous rappellerons volontiers!<\/p>\n

FORMULAIRE DE CONTACT<\/strong><\/a><\/p>\n

NUM\u00c9RO DE T\u00c9L\u00c9PHONE<\/strong>
\n+43 1 523 37 88 99<\/strong><\/p>\n

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